Shipping and returns

Shipping

Shipping within Belgium is free for purchases over €75. Otherwise shipping costs are €3.9.

If the item you ordered is in stock, it will be passed over to Bpost within 2 working days. Usually it will take them 2-3 days to deliver.

Shipping costs to other EU countries are €8,7.

We currently ship to EU only. Living in another country and in need of some Ophelia lingerie? Just contact us.

Return

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase. You will be responsible for paying your own shipping costs for returning your item.